Broking Services
The fundamental principle on which TEn is based from a broking point of view is that we are ‘client led’. This means that we are committed to understanding and optimising the client’s preferences in respect of the need for cover versus any sensitivity over price.
Therefore, we are less concerned about the relative commissions paid by respective insurers on our panel. We believe that this approach leads to and secures client loyalty, which is ultimately a lot more valuable (and profitable) than the odd 2% here and there.
As the TEn network model is all about enabling the client to deal with the local guy they know and trust, to behave other than in the manner described above would be contradictory.
service description
The service offered by a broker to the client is essentially that of a professional advisor and an advocate on the client’s behalf.
For a full description of the level of service that the clients of TEn
Appointed Representatives can expect, please... click here
Range of products
TEn can access products across almost the entire spectrum of client needs, for General and Commercial insurances. When we cannot, then we will say so very quickly!
At this point, rather than fully list the 100+ classes of insurance that we can do, or provide a cut-down list of the 25 that we most commonly do and in either case run the risk of not mentioning something important to a specific visitor.
Consequently, it ought to be a lot clearer if we say what we don’t do:-
PRIVATE CAR INSURANCE – we don’t do that directly, although we have an
outsourcing arrangement with The Outright Company Ltd. who handle this type of
insurance on our behalf. Equally, motorbike and caravan insurance are
specialised areas that we are not set-up to handle from our offices.
PRIVATE MEDICAL INSURANCE
LIFE & PENSIONS
INVESTMENTS
However, if there is almost anything else that requires insurance, then we can help.
Range of markets
TEn has agency arrangements with over 35 insurers, ranging from the largest national and international brands, through to smaller - but no less respected - niche players who specialise in both common and unusual classes of business. In effect, we are set-up to widest range of product options for every client and for every quote.
This multiplicity of markets helps to ensure that for almost every type of case, our Broker Technicians can respond successfully to a local broker’s request (on the client’s behalf) for the correct cover at a competitive price.
